Public chargers:

• 22 x SmartTWO (Level 2)
• 2 x SmartDC 50kW (DCFC)

Municipal fleet chargers:

• 12 x CoRe+ Series (Level 2)

It’s not just cities that have to contend with greenhouse gas emissions. Take Dufferin County, Ontario, a collection of eight municipalities made up of more country areas than city ones. Their natural beauty comes with long distances between homes, shops, and municipal offices. And like many rural counties, public transportation is limited in Dufferin. It’s a key reason why 49% of Dufferin’s greenhouse gas (GHG) emissions come from cars, trucks, and heavy equipment. Armed with statistics like these, Dufferin turned to electric vehicles (EVs) to reduce GHG emissions in its county, and planned the deployment of a reliable EV charging network.

Getting an early start on climate protection

In a fluke of timing, the county’s plan shifted into gear earlier than expected, thanks to Natural Resources Canada’s Zero Emission Vehicle Infrastructure Program (ZEVIP). ZEVIP is a Canadian national initiative geared toward funding EV chargers and their installation in public spaces across the country. It’s an ideal program for a municipality looking to deploy charging infrastructure and encourage EV adoption among residents. The County of Dufferin won their funding in time to inform the planning process.

“We were actually in the middle of writing our community climate plan when the ZEVIP funding came in,” Sara MacRae, Dufferin’s Manager of Climate and Energy, told us. “So right out of the gate, we had funding for charging stations.” The ZEVIP program offered up to 50% in rebates — a full $289,000 to subsidize Dufferin’s purchase and installation of 24 public charging stations¹.

Navigating pitfalls on the road to zero emissions

Even with funding in hand and a thoughtful deployment plan, Dufferin County faced challenges. Which chargers would prove to be the most reliable? What charging speed should they offer? Where should Dufferin purchase them? Lacking in-house expertise to answer these questions, Sara and her team spoke to other municipalities, where they collected information — and a few cautionary insights.

One county to the north-east had a DC fast charger break down, which left EV drivers with a limited choice of options to recharge. Worse still, the county in question was unable to get the charger repaired. Disagreements between its US vendor and UK-based maintenance provider left the county in a quagmire, which deepened when shipments of replacement parts experienced delays. “You name it,” Sara told us, “and it happened to them.”

Solving multiple problems by choosing the right supplier

Armed with this and other tales of poor vendor coordination and lack of domestic support, Dufferin went into procurement with eyes wide open. With the help of Kinetic, their Group Purchasing Organization, they chose FLO. A vertically integrated provider of hardware, network services, monitoring, customer service, and maintenance, FLO delivered a turnkey solution that addressed all the logistical issues Dufferin had been warned about.

FLO provides a single point of contact for any pre- and post-installation issues, resulting in worry-free operations for Sara and the Dufferin County team. The company’s fifteen-plus years in the market and considerable network footprint inspire confidence, and FLO’s 98% network uptime² demonstrates the remarkable reliability of its products. FLO’s Canadian presence also facilitates local stocking of spare parts. And FLO’s full suite of post-sale services like automated billing, remote firmware and software updates, maintenance and station health monitoring, streamline day-to-day charging station operations and issue resolution.

Location, installation, collaboration

For installation, FLO brought in a contractor that they’d worked with successfully for a variety of corporate and government clients. “I brought in a contractor that FLO had worked with successfully for other municipalities, like Region of Peel,” Alan Czechowski, Senior Business Development Manager at FLO, explained. “We knew from experience that they could provide Dufferin with the turnkey solution they wanted.”

“We worked alongside the contractors throughout. They’d say, ‘Hey, this location doesn’t have enough power.’ So we would work out options for power sharing. Any obstacles that came about, we’d solve collaboratively.”

Dufferin chose their EV charger locations where they’d get the most use, placing them at highly visible locations. This also addressed “range anxiety,” which refers to the concern some drivers express about EV battery range. The 22 SmartTWO chargers and two SmartDC 50kW chargers were installed at municipal offices, a long-term care facility, an arena, and a museum.

Multiple wins for Dufferin

The EV stations have given the county of Dufferin some meaningful victories around emission reduction and public service:

Took a vital first step in reducing carbon emissions

• Since the launch in November 2021, this first round of 24 EV chargers has prevented the equivalent of over 72.1 metric tons of greenhouse gas emissions from entering the atmosphere³.

Established leadership among municipalities

• By securing a substantial ZEVIP grant and launching a successful municipal EV charger program in every office, Sara and her team established themselves as local leaders in climate protection. A subsequent ZEVIP grant subsidized the purchase of EVs for the county’s fleet as well.

Increased public and tourist engagement

• Installing chargers at high-traffic corridors allowed Dufferin to appeal to both daily commuters and travelers enjoying a trip to “cottage country”. These chargers are easy to locate on station maps through FLO’s mobile app and third party map applications, making them accessible to everyone. “Folks heading to the North are getting some really nice use out of them,” Sara noted.

Pinpointed high-use areas

• Data collected from current stations revealed high usage at key locations like the courthouse in Orangeville, where the station has logged over 5,774 charging sessions since the November 2021 launch⁴. By mapping demand, Dufferin is collecting information to help guide where future installations will take place.

Heightened interest in EV adoption

• Surveys taken after the launch of Dufferin’s FLO EV network showed that a significant percentage of residents intend to make their next vehicle an EV. Sara mentioned that multiple municipal employees have bought EVs since the initiative launched.

EV charging as a new municipal service

• While the stations are pay-to-use, Dufferin County is pricing the service below standard rates to encourage usage. EV chargers are accessible at central locations, benefiting all residents. Now, drivers can charge their vehicles while they’re enjoying a visit to the museum or local arena, adding range to make it easier to reach their next destination.

Lessons learned

Sara and her team at Dufferin County collected valuable insights about deploying EV charging infrastructure:

The importance of fast, reliable service

• Reliable service and quick maintenance responses are crucial. If drivers see too many out-of-order stations, they’ll lose trust in EV charging. Fortunately, Dufferin’s FLO chargers have maintained 99.8% uptime over the last 12 months alone.

Committing to accessibility

• Sara and the Dufferin team understood the importance of making the stations accessible to a wide range of users, including seniors and people with disabilities. Lacking any authoritative accessibility guidelines tailored to EV charging stations, Dufferin created their own, based on the Accessibility for Ontarians with Disabilities Act (AODA) and, where feasible, best practices from the UK and British Columbia. This includes curb cuts for walkers and wheelchairs, lighter charger handles and cables, user-friendly cable management systems, and making sure interface screens are easy to read.

Building redundancy

• Having more than one charger per location is vital. This provides coverage if one charger goes down and accommodates high demand at busy locations like the courthouse. That’s why Dufferin planned two chargers minimum at most locations.

Planning ahead

• Preparation is essential for timely ZEVIP funding. Sara recommends planning at least a year ahead and estimating future charging needs. “It’s really thinking about, ‘Where do we want stations in three years?’” She advised. By settling on which site locations they wanted to electrify, and selecting the right amount of chargers and speed mix to cater to current and future EV adoption rates, they were able to submit their ZEVIP application in plenty of time to hit the program’s deadline.

FLO’s role in Dufferin’s success

The County of Dufferin knew what they wanted from an EV charging network. Choosing FLO resulted in multiple successes:

Reliable EV charging solutions 

Dufferin wanted a partner known for reliability. FLO, a Canadian company with a commitment to 98% network uptime, delivered SmartTWO and SmartDC 50kW chargers that not only withstood the local climate’s challenges, but have exceeded that standard with 99.8% reliability over the past year. FLO also provided effective maintenance and support, addressing operational issues promptly and efficiently.

Advice and assistance

FLO’s various teams, from sales to application engineering to deployment, all worked together to find the right product solutions that suited each parking environment. They assisted with the ZEVIP application by recommending best practices and supplying the relevant supporting documentation. And by collaborating with the installation team and Dufferin, they were able to design an electrical site plan that used existing power capacity and controlled costs associated with electrical upgrades by leveraging FLO’s Power Management technologies.

Centralized project management 

FLO’s centralized project management proved crucial. “I have like 15 projects at any given time,” Sara explained, “So the easier FLO can make it, the better.” FLO managed the entire installation process, made recommendations for contractors from their trusted network, and provided application engineers to build site design plans and consult on the installation. Equally important to Dufferin, FLO provided a single point of contact for communication, grant reporting, and billing.

Ongoing service and support

The value of FLO goes beyond sales and installation. Their customer service team provides both station owners and drivers with live customer support and station monitoring. FLO’s Network Operation Center (NOC) even detects potential issues proactively and either resolves them remotely, or, if needed, dispatches a technical expert to the location.

Because FLO designs and operates its EV stations and its network, the NOC team is able to constantly improve its remote capabilities, developing new monitoring features to detect problems faster — in many cases, remotely resolving issues before a user encounters them.

Plus, as the EV market evolves, FLO is able to provide over-the-air firmware updates designed to keep charging stations compatible with new vehicle models as they hit the streets. And the highly-rated FLO mobile app constantly evolves to provide a better charging experience — including a trip planning tool.

Next steps for Dufferin’s climate program

With the public-use phase completed, a subsequent round of ZEVIP funding enabled them to launch the next phase: fleet charging. Not long after the public chargers launched, Dufferin was able to install an additional 12 FLO CoRe+ Level 2 chargers for municipal vehicles, and they’re slowly replacing older cars with EVs. “We’re not going to buy EVs if we have nowhere to charge them,” Sara explained. “Plus, our people love driving them. Now, most every municipal car we’ll replace will be electric.” Since launching their fleet of 12 chargers in 2022, they’ve prevented an additional equivalent of 3.9 metric tons of greenhouse emissions⁵.

Future initiatives include Dufferin’s “Electrifying Backroads” campaign to raise EV awareness in rural areas, and a plan to encourage rural tourism by partnering with neighboring counties to fill EV charger gaps. This could lead to new charging station deployments at hiking trailheads and other parkland locations.

How a municipal success is gauged

The effective deployment of EV chargers is a victory, but the County of Dufferin celebrates even bigger reasons for their success:

Launching public EV charging in a big way

Since the program launched, Dufferin’s citizens have logged over 10,000 EV charging sessions, totaling more than 14,000 hours of charging time⁶. It’s a vital stake in the ground as Dufferin builds out infrastructure that supports continued adoption of electric vehicles.

Steady rise in Charger use

Over the course of Dufferin’s two full years of public EV chargers (2022 and 2023), station utilization grew by 28%, charging sessions increased by 22%, and the amount of energy transferred grew by 54%. It’s proof to other municipalities that when you deploy reliable stations, people will use them, rely on them, and consider EVs when purchasing their next vehicle.

Achieving climate goals 

The EV charger campaign’s success in reducing greenhouse gas emissions is a celebration-worthy achievement for Sara’s team. “At the municipal level, you can really see the benefits of your work,” Sara explained. “I can gather the numbers and see how many greenhouse gas emissions we’ve reduced by doing a project. You can quite literally see the impact. It’s really motivating.”

Inspiring other municipalities 

Dufferin’s success has motivated neighboring counties to adopt similar plans. Sharing their strategies and results, Sara and her team have stressed the importance of community engagement, proper planning, and reliable partners like FLO. Sara even invited FLO representatives to say a few words at the launch event. This ongoing partnership helps territories in Ontario (and beyond) become greener, one EV charging session at a time.

Client: Sara MacRae – Manager of Climate and Energy, Dufferin County

Sara is the Manager of Climate and Energy for Dufferin County, leading the development of the Community Climate Action Plan and other climate strategies. With over 15 years in climate action, she excels in partnership building, fundraising, and designing impactful GHG-reduction initiatives, emphasizing socially just, community-centered approaches.

Rebates and incentives can be crucial in moving your EV charging project ahead. While programs can vary widely and depend on many things, it’s a good idea to collaborate upfront with a trusted EV charging partner who has deep expertise in past, current and upcoming offerings from local government agencies, utility companies and other relevant organizations, to see every offer available for you in your specific location.  

Strike while the iron is hot 

Regardless of the source of the rebate or incentive, you need to “strike while the iron is hot”, as many program windows are short. To make the most of available rebates or incentives, it’s crucial to act quickly. By connecting with an EV charging partner like FLO early on about your EV infrastructure plans, you can create a charging strategy to fully leverage the financial benefits and meet project coordination requirements and eligibility. 

Why collaborate with FLO 

With over 15 years experience, FLO is Canada’s leading charging network operator, and in the top 4 in North America. FLO’s mission is to accelerate EV adoption by offering the best charging experience, one that is more inclusive, accessible and reliable.  

While each program is different, FLO has extensive experience to get you started with public EV charging, ensuring that your project meets eligibility criteria and is poised to capture the funding it deserves.  

Things to consider 

Your eligibility for funding aside, installing the right public charging infrastructure requires careful planning and consideration – from the number and power level of the chargers to installation locations and grid accessibility. When selecting an EV charging partner there are many things to consider, including your customer base, your physical location as well as your goals for the long term. 

High-level breakdown 

Charger parameters are one consideration.  You will want to know if the hardware is configurable and if it can be catered to your site. Will you be able to simultaneously charge two vehicles? What is the quality of the product – can it sustain harsh climates? Can it scale up in the future? Is there a solid performance warranty to support you? 

Network services are the second consideration. How will your chargers be found and how will they be used? Relying on a charging network operator like FLO means that your chargers will be found on mobile apps, including the highly rated FLO mobile app. Payment collection services and cyber security protection is paramount when operating a public EV charging station.  

Charger uptime is the most important aspect of EV charging. Basically “does the charger work”. FLO takes service and support seriously, and we have set the standard for network reliability with 98%* uptime. Outstanding uptime is an indicator that a charging station is dependable and that EV drivers can rely on it day and night, regardless of the weather, when they need to charge. A good charging partner should provide service plans with remote monitoring and diagnostics as well as dedicated in-field technicians and routine maintenance. For your customers, 24/7 support goes a long way to driver satisfaction, and takes the burden off your business if there is an issue.  

Working with a reputable EV charging network provider that not only oversees the entire lifecycle of charging stations, from manufacturing to network operations and maintenance, but that also allows you to choose the best solution for your needs; means that you can get the necessary elements in place to support your bid in a timely manner when the application window opens.  

The bottom line 

The incentive programs are competitive, with most of them designed to encourage the installation of public EV charging equipment in areas of need – perhaps narrowing a geographic gap or adding much needed fast chargers in areas where EV usage is heavy. Even if you meet baseline criteria, you can have a leg up on the competition if your site offers extra amenities that contribute to providing the best charging experience. 

Take for example a site that is planning to install multiple fast chargers – if this site is also adjacent to amenities, like a highway rest stop or bustling retail or hospitality, this location should be compelling for funding. Each program is different and provides comprehensive criteria to be met. 

FLO will work with you to put together a winning plan and provide insight into funding opportunities. The trick is to stay ahead of incentive announcements and help ensure compliance with new criteria.  By anticipating and preparing for upcoming incentives, you can make the most of the opportunities available, ensuring financial savings, strategic advantages, and a positive environmental impact.  

If you have any specific plans or need further advice, reach out today. 

As in-person events have resumed post-pandemic, the events industry — responsible for about 10% of global greenhouse gas emissions — faces growing pressure to adopt sustainable practices, with many attendees looking closely at sustainability practices as part of their sponsorship and attendance decisions. 

By choosing central venues, promoting eco-friendly travel, and aiming for sustainability certifications, organizers can reduce their events’ carbon footprint and promote a sustainable future while still connecting in person. 

Where transportation comes in: 

In a report released by the Net Zero Carbon Events initiative, travel is ranked as one of the five key action areas for the events industry to help tackle climate change, alongside energy, production, food waste, and logistics. Transportation often constitutes the most significant portion of an event’s emissions, with percentages ranging from 50% to as high as 90%. 

Tips for sustainable travel and transportation 

1. Choose venue locations that support eco-friendly transportation

Beyond a venue’s eco-friendly programs and accommodation features, you may consider the location and available transportation methods for your attendees. Choosing a centrally located venue allows you to share eco-friendly public and active transportation options, such as the nearest subway station, bus stop, bike-sharing rack, or walking directions. This can reduce event-related emissions and promote healthy, sustainable practices. 

Additionally, check if your venue is equipped with EV chargers to support attendees with electric vehicles. Many hotels now offer EV chargers, and some venues provide EV charging via valet parking, making access easier. Highlighting the presence of these features in your event promo can also attract and inform attendees who prioritize sustainability and help them make informed decisions about how to attend. 

2. Facilitate a sustainable travel journey

The venue location is important for eco-friendly commuting, but that’s only part of the equation. To be truly sustainable in your planning, you may also want to consider travel by out-of-town attendees. Here are some options to consider: 

• Arrange shuttles (why not electric shuttles?) from different meeting points like headquarters, subway stations, or airports to reduce independent travel. 
• If resources permit, integrate sustainable ride-sharing options or electric taxis into your expense and travel policies to reduce tailpipe emissions from your staff, event teams, and attendees when applicable. 
• When helping arrange for transportation options (e.g. for internal corporate events), encourage EV carpooling and the use of personal EVs by offering incentives like a mileage bonus. 

For more ideas on how a sustainability-focused expense policy can help reduce travel emissions, read: How the right ESG policy can reduce corporate travel emissions

3. Use resources and apps for efficient planning

Consider preparing a list of FAQs for your attendees that supports efficient and sustainable planning during their travel and stay. Include links to local resources such as public transit apps, bike-sharing apps, and personalized road trip planning tools, like the free FLO trip planner to help identify optimal EV charging locations and routes. 

If your venue will have limited EV charging, you may also want to consider setting up a resource to coordinate charging sessions and encourage attendees to move their EVs once charged to help make room for others. 

A practice to embrace  

Making sustainable choices in event planning, particularly regarding transportation, can make a big difference on an event’s environmental impact and help promote a culture of sustainability within the events industry. 

As businesses and organizations gear up for their annual environmental, social, and governance (ESG) reports, it’s the perfect time to evaluate your next climate actions. Installing EV chargers can be a powerful and quantifiable way to make an impact and support employee and visitor engagement. Installing charging stations can also support sustainable building certifications. 

Reducing emissions by enabling EVs 

Most carbon accounting looks at Scope 1, 2, and 3 emissions. Installing EV chargers can make an impact on each: 

• Scope 1 emissions: these are direct emissions from sources owned or controlled by your company, such as emissions from company-owned vehicles and on-site fuel combustion. Electrifying your company fleet with EVs and chargers helps reduce direct Scope 1 emissions. 
• Scope 2 emissions: these are indirect emissions from the generation of purchased energy (electricity, steam, heat, and cooling). Interestingly, while electrifying your fleet will reduce Scope 1 emissions, charging EVs will increase Scope 2 energy consumption and associated greenhouse gas (GHG) emissions used in the electricity. Don’t worry though… under almost all circumstances the Scope 2 increase will be more than offset by the Scope 1 reduction. The net emissions impact depends on the carbon intensity of the electrical grid. If the grid relies on cleaner generation sources, the increase in Scope 2 emissions will be minimal. Even when the grid relies on higher emitting generation, there is still an overall greenhouse gas emission reduction when an EV is compared to a comparable ICE vehicle. Charging station choice also matters. It’s a good idea to look for energy-efficient chargers. At FLO, we offer a variety of EV chargers that are ENERGY STAR certified. To achieve this certification, our chargers have demonstrated that they use 40% less energy than a standard EV charger in standby mode.   when an EV is compared to a comparable ICE vehicle.  
• Scope 3 emissions: these include all other indirect emissions that occur throughout your company’s value chain, both upstream and downstream. Encouraging employees to use EVs for commuting and providing charging infrastructure can decrease emissions from employee travel. By supporting the use of EVs in your supply chain, you can also reduce emissions from transportation and logistics activities. 

FLO’s energy management and software tools can provide accurate energy consumption data, helping improve the granularity of the input data when doing your carbon accounting.  

We practise what we preach! Discover FLO’s latest ESG report. 

Achieving sustainable building certifications 

EV chargers can also play an important role in achieving sustainable building certifications such as the Leadership in Energy and Environmental Design certification (LEED ) and the Building Research Establishment Environmental Assessment Method (BREEAM). For example, to gain a LEED point for EV charging, a project must install chargers in at least 5% of the parking spaces (minimum of 2 spaces) and reserve them solely for EVs. These chargers must provide at least Level 2 charging capabilities and use regionally standard EV connectors. 

Financial benefits  

Investing in EV chargers can also be a financially sound decision. Benefits can include lower fleet mileage costs, more in-store traffic, increased customer traffic, loyalty, more revenue, and more. Depending on your region, there may also be government-funded programs to help businesses offset the costs of installing charging stations. The duration of these programs is sometimes uncertain, so it’s best to take advantage of grants while they’re available. At FLO, we also offer hosting agreements for select sites to allow site owners to provide a tangible amenity without any responsibility for planning, installing, and operating a charging deployment.   

Social impact and community benefits 

Many areas in North America are still working hard to achieve appropriate public charging densities. By installing charging stations that can be used by the public, organizations have a chance to help make EV charging more convenient and accessible for drivers, including those living in urban areas, apartments, or multi-unit dwellings where home EV charging isn’t always feasible.  

Read more: How public EV charging stations are powering up communities 

For more tips on how to further reduce your company’s carbon footprint, check out our blog post: 10 ideas for reducing your company’s carbon footprint through expense policies. 

Should I buy an electric vehicle (EV)? It’s a big decision, and while environmental benefits are often a leading talking point, the real question is: can an EV fit seamlessly into my  budget, my  driving habits, and my life?  

In this three-part series, we’ll guide you through the essential factors to consider when switching from a gas-powered car to an EV. In part 1, we’ll break down the financial aspects, from upfront costs to long-term savings. In part 2, we’ll look at how an EV can align with your driving habits and charging options. Finally, in part 3, we’ll explore less tangible factors like performance and personal values. By the end of this series, you’ll have a clearer sense of whether an EV is the right choice for you. 

Budget: Short term spend, long-term save 

When it comes to buying any car, budget is usually the deciding factor. EVs often come with higher upfront costs than traditional gas-powered cars, but the total cost of ownership (TCO) tells a different story. 

Initial purchase cost 

At first glance, the price tag of an EV might seem a bit higher, especially for models with long driving ranges. EV prices are trending down as battery technology improves and more models and used vehicles hit the market. Some experts predict that EVs will reach price parity with gas cars in just a few years. 

Financial incentives 

One of the biggest advantages of buying an EV today is the financial incentives that governments offer. In the U.S., you may qualify for a federal tax credit of up to $7,500, depending on the model. Many states and local utilities also offer additional rebates, reduced registration fees, or perks like High-Occupancy Vehicle (HOV) lane access. 

In Canada, federal rebates can reach up to $5,000, with some provinces offering additional rebates for both the car and home charger installations. These incentives can significantly reduce the initial cost, making EVs much more accessible than they might seem at first glance. 

Long-term savings: fuel and maintenance 

While the upfront cost of an EV might be higher, long-term savings are where EVs truly shine. Here’s why: 

• Fuel costs: Charging an EV is usually much cheaper than filling up a gas tank. On average, EV drivers spend significantly less on energy per mile (or kilometer) than drivers of ICE vehicles. Whether you’re charging at home or using public level 2 stations, the cost per kilowatt-hour is typically far lower than gasoline. 
• Maintenance: EVs have far fewer moving parts than ICE cars—no oil changes, fewer brake replacements (thanks to regenerative braking), and no exhaust system or transmission to worry about. This typically translates to about half as much in maintenance costs over the vehicle’s lifetime. 
• Total cost of ownership (TCO): Studies show that when you factor in fuel and maintenance savings, the total cost of owning an EV over its lifetime can be lower than an ICE vehicle. Some reports suggest that the average EV owner could save upwards of $11,000 USD over the course of seven years, making the initial investment worthwhile. 

Resale value and depreciation 

Another consideration is resale value. In the past, EVs depreciated faster than ICE cars, partly due to concerns over battery life and the fast pace of technological improvements. However, as EV technology matures, resale values are stabilizing, especially for models with strong warranties on their batteries. 

Read more: Assessing the battery health when buying a used EV 

As you can see, the financial side of buying an electric vehicle goes beyond just the upfront price. With government incentives, long-term savings on fuel and maintenance, and the potential for better resale value, the total cost of owning an EV can be surprisingly competitive with traditional gas-powered cars. 

Going to the World Junior Hockey Championship in Ottawa? Go with FLO: the official EV charging network of the IIHF World Junior Hockey Championship! 

Distance to Ottawa from: 

• Arnprior 70 km
• Belleville 270 km
• Brockville 115 km
• Cornwall 105 km
• Hawkesbury 110 km
• Kingston 195 km
• Toronto 445 km 

The International Ice Hockey Federation (IIHF) World Junior Hockey Championship returns to Ottawa, Canada for the first time since 2009. Here at FLO, we are thrilled to electrify premier hockey as the official electric vehicle (EV) charging network for the World Juniors!  

A holiday tradition, the tournament takes place December 26th through January 5th, bringing together elite U-20 athletes and coaches from across the globe in a best-on-best tournament hosted at Ottawa’s Canadian Tire Centre and TD Place.  

You can find all the World Juniors details here: 2025 IIHF World Junior Hockey Championship.

Following a series of practices and exhibition games in Ottawa and neighbouring communities of Arnprior, Belleville, Brockville, Hawkesbury, Cornwall, Kingston December 19 – 23; the puck officially drops on Boxing Day when ten teams, including Team Canada and Team USA, will start competing for the championship.  

Where to go in Ottawa with FLO 

Ottawa is known for its hospitality, attractions, dining and four-season entertainment. With close to 300 FLO public charging stations in the city alone, we selected a few of our favourite spots to visit and recharge between games.  

Of course, a visit to the Nation’s Capital means that Parliament Hill is on the list – and there are two public charging sites nearby: one at 301 Laurier Avenue and the other at 350 Albert Street. The Centennial Flame burns year-round and is a major feature on the Parliament Hill grounds. You will find it just inside the Queen’s Gate in front of the Peace Tower.  

Visit Parliament: The Immersive Experience  at 211 Sparks Street for a 45-min timed experience where you will explore the main Parliament Building, also called Centre Block, in this innovative experience that includes an exhibition and a 360° multimedia show.  

There are plenty of attractions that offer FLO EV charging onsite:  

The Canadian Museum of Nature  at 240 McLeod Street is one of Canada’s most vibrant and “naturally fun” institutions. From dinosaurs to climate change, fossils and birds, as well as special exhibits, the museum is housed in a “castle like” building and there is truly something for everyone.  You will find FLO EV charging stations located on the property.  

Immerse yourself in Canada’s story of science, technology, and innovation at the Canada Science and Technology Museum  at 1867 St. Laurent Boulevard.  You will find FLO EV charging stations located on the property.  

Step into the festive spirit at the ByWard Winter Market! This outdoor winter wonderland is free to attend, and shopping is encouraged! With twinkling lights, holiday décor, and cozy vibes, the ByWard Market  is the perfect place to shop, eat, and celebrate. There are FLO EV charging stations nearby at 245 Rideau Street and 122 Daly Avenue.  

No trip to Ottawa would be complete without a stop in one of the city’s central neighbourhoods, The Glebe, for shopping at independent shops, visiting art galleries and dining along the way. There are FLO EV charging stations at 170 Second Avenue in the parking garage. The Glebe Mural Walk is a beautiful array of murals painted by talented artists. You can enjoy a 30-minute self-guided mural walk or an extended walk. 

Whichever team you are supporting, and wherever you are taking in the World Juniors, you can trust FLO’s mobile app personalized trip planner to get you there. Simply download the app available for both iOS and Android users, tap plan and customize your journey by selecting your vehicle type, number of occupants, climate control and weather conditions.  

Read more: Travel guide: Planning your electric car road trip 

We’ll be cheering on the best junior hockey players in the world this holiday season! Limited individual game tickets remain available for 2025 IIHF World Junior Championship in Ottawa. Visit Hockeycanada.ca/WorldJuniors. 

TSN and RDS, the official broadcasters of Hockey Canada, will air all three of Canada’s pre-tournament games and all 29 tournament games, beginning with Sweden and Slovakia on Dec. 26 at 12 p.m. ET/9 a.m. PT. Check your local listings for more details.

For more information on Hockey Canada, the 2025 IIHF World Junior Championship and Canada’s National Junior Team, please visit HockeyCanada.ca or follow them through social media on Facebook, X, Instagram and TikTok. 

We are ready to be part of the action at the 2025 IIHF World Junior Championship in Ottawa, and we hope you will join us! You can absolutely go the distance in an EV, all it takes is a little research and planning … and isn’t that half the fun? We will see you in Ottawa as the official EV charging network of the IIHF World Junior Hockey Championship. 

Charge and explore the splendor of Niagara Falls  

Distance between Niagara Falls and…

• London 200 km
• Toronto 130 km
• Windsor 380 km
• Kingston 415 km
• Ottawa 580 km
• Muskoka 330 km 

Welcome to Niagara Falls, Canada, a city that really doesn’t need introduction! A globally renowned destination replete with the jaw-dropping natural beauty of the falls, plus fun and adventure for the whole family! 

As an EV driver, you can set your car up to recharge for free* at one of the FLO chargers at the Municipal lot at 4899 Kitchener Street, which is within a 10-minute walk to all the heart of Niagara Falls and the entertainment on Clifton Hill! With attractions on every corner, it’s a carnival for the senses!  

*At the time of writing, charging is free, but you must pay to park.   

Nothing compares to the breathtaking beauty and impact of the iconic Horseshoe Falls, Bridal Veil Falls and the American Falls.  You must see and hear it for yourself! Niagara Falls has an incredible volume of water flowing over, and it’s loud.  Niagara Parks says, “more than 168,000 cubic metres (6 million cubic feet) of water go over the crestline of the falls every minute during peak daytime tourist hours.” You can find out even more about the geology of the area here. 

According to Niagara Falls Tourism research, “the city of Niagara Falls welcomes approximately 12 million visitors yearly”. The popularity of Niagara Falls means crowds, lots of them; especially in the months of July to September, followed by April to June.  

Pro-tip: Set your sights on the off season! 

If you want an experience that can’t be beat, visit Niagara Falls during the off season when there are fewer people, and there is an equal amount of adventure to be had.  

The ever-popular Voyage to the Falls boat tour operated by Niagara City Cruises brings you up close and personal with the falls and is a crowd favourite, but remember, you will likely get a little bit damp! Check the tour schedule online here. 

The Journey Behind the Falls is another way to enjoy the falls, and it is open year-round – giving you an unparalleled vantage point – winter rates are reduced as the Lower Observation Deck is closed due to ice.  

If you can stay into the evening, the splendor of the illumination of the three waterfalls – which happens right after the sun sets (as early as 4:30pm in the winter) is something to behold. You can view the illumination schedule here. 

Winter Festival of Lights  

Starting mid-November through to the new year, the Winter Festival of Lights (WFOL) illuminates the city with over 3 million lights and over 75 displays. From the comfort of an adjacent restaurant or on foot, WFOL is an incredible experience.  

Niagara Falls Tourism has created six self-guided itineraries for WFOL, from the Family Fun Route to the Date Night and Nature Lover’s Route to the Indoor Itinerary, you will find an itinerary suited to you.  For over 40 years, the WFOL has been a sight to behold no matter what vantage point. 

Bundle up, grab a hot chocolate and walk along the festival route to enjoy the lights and displays – including 3D moose and deer, even the  “Street of Stars”. There is an illuminated photo frame where you can capture the moment!  

If dining with a view is more your vibe, then the “Restaurants with a View” guide will certainly be helpful. Feasting your eyes on the breathtaking views while enjoying an exceptional meal will leave lasting memories.  

Regardless of how you choose to enjoy all that Niagara Falls has to offer while you charge, remember to look up, way up – the beautifully lit skyline with the Skylon Tower and Casino in the background are quintessentially Niagara Falls. 

Going the distance   

You can absolutely go the distance in an EV, all it takes is a little research and planning … and isn’t that half the fun?  

Read more: Travel guide: Planning your EV road trip 

Start by planning your route to the FLO Chargers in Niagara Falls, Ontario today using the FLO app.  Once you’ve set your charge, there is plenty to see and do within a short walk! 

Niagara Falls Tourism has created digital visitor guides to help you plan your visit:  Visitor Guides | Niagara Falls Tourism 

We want to know where you will go with FLO!   

Tag @FLOEVCharging and use the hashtag #gowithflo on your EV journey.   

If you are looking for another interesting adventure in southwestern Ontario, why not consider the Dundas Valley Conservation Area – a beautiful glacial valley nestled in the Golden Horseshoe boasting 40 kilometers (about 25 miles) of multi-use trails, right in the heart of the Greater Toronto Hamilton Area in Canada.  

Read more Where will you go with FLO? 

 Until next time, be safe, enjoy the ride, and take care of the environment while you’re out and about!  

If you’re one of the many new EV owners or soon-to-be drivers, you’re likely considering where to install your EV charger. One of the most common questions is: Should I install my EV charger outside? The answer might surprise you. 

While many assume installing an EV charger inside the garage is the default, outdoor installations are becoming increasingly popular. Whether you don’t have a garage or prefer the convenience of charging in your driveway, an outdoor EV charging station could be the perfect solution for you.  

In this guide, we’ll walk you through the key considerations and answer your most pressing concerns about installing an outdoor EV charger.  

Why consider an outdoor EV charger? 

Convenience 

An outdoor EV charger offers incredible convenience, especially if you like to park your car in the driveway or under a carport. In fact, many people that have garages don’t use them to house their vehicles, so having the charger outside can fit easily into their existing lifestyle. You’ll appreciate the convenience of simply pulling into your driveway and plugging in, without worrying about running cables under garage doors or navigating tight spaces. 

Plus, if your driveway is closer to your home’s electrical panel, installing outdoors could save on installation and wiring costs. 

Flexibility 

Installing your EV charger outside gives you more flexibility in where and how you park. You can mount the charger on the side of your house, on a post, or near your carport—essentially wherever it’s most convenient for your parking situation. For those who prefer the ease of driveway parking or lack a garage entirely, an outdoor EV charging station can be a game-changer. 

FLO offers pedestal mounts, which give you the option to install your charger at the most practical spot, providing flexibility for different parking arrangements. This is a great option if you need to park further from your home or don’t want to drill into your house. 

Is it safe to install an EV charger outside? 

Yes, it’s safe! But you need to make sure you’re choosing the right charger and following the correct installation procedures. Here’s what to keep in mind: 

Weatherproofing 

Not all EV chargers are designed to withstand the elements and understanding enclosure ratings is essential in navigating outdoor options. Chargers with a type 4X rating are particularly well-suited for outdoor use because they offer protection against water, dust, and even corrosion, making them ideal for areas exposed to harsh weather.  

Look for chargers that are specifically rated for outdoor use, like the FLO Home series. FLO’s outdoor EV chargers are designed with weatherproofing in mind and built to handle rain, snow, and even salt air in coastal areas. They are rigorously tested to ensure durability in extreme weather conditions. 

Professional installation 

When installing an outdoor EV charger, it’s crucial to opt for a hardwired connection rather than a plug-in model. Hardwiring ensures a safer and more durable connection for outdoor conditions. Always hire a licensed professional electrician to ensure the installation complies with applicable safety regulations and meets the specific needs of your home’s electrical system. 

How do I make sure that my station is only used by people I want to be charging? 

Restricting access to your charger is another consideration. Depending on where you install it, you may want to limit who can use your charger by choosing a unit with smart security features, such as lockable access. The FLO app makes it easy to control access to your charger with just a tap on your phone. It even sends you a notification if someone attempts to connect to your charger while it’s in restricted access mode, giving you peace of mind. 

How does charging outside impact performance? 

Some people worry that extreme weather conditions might impact their EV’s ability to charge. Fortunately, modern EV chargers are built to perform well in a wide range of temperatures, and most EVs themselves are designed to operate efficiently in varying climates.  

Cold and hot weather charging 

Charging your EV outside in cold or hot weather is generally not a problem. In fact, many EV chargers are designed to handle temperature extremes. You can also pre-condition your vehicle while it’s plugged in. This means you can warm up or cool down the cabin while your car is still connected to the charger, which helps preserve the battery’s charge for driving. 

Read more: EVs can take the heat: best practices to follow in hot weather 

Each charger will provide a temperature operating range. For instance, FLO Home chargers are built to perform in temperatures as low as -40°F and as high as 122°F (-40°C to 50°C), so whether you’re charging in a frigid winter or a sweltering summer, you can rest assured that your outdoor EV charging station will get the job done. 

Rain, snow, and sleet 

Can you charge your EV in the rain or snow? Absolutely. This is one of those myths that you might be afraid to ask about, but we’re happy to put your mind at ease. You can connect and disconnect from a charger in the pouring rain without fear. As for the charger itself? High-quality outdoor chargers are designed to be robustly weatherproof. Charging in wet conditions is safe, and the charger itself will continue to perform as expected, even in sleet or heavy downpours. 

Common mistakes to avoid 

While installing an outdoor EV charger is generally straightforward, there are a few common mistakes to avoid: 

• Running cables under the garage door: This is not a safe or long-term solution. The cable will take a beating every time you close the garage door. It’s best to have a dedicated installation for where you park your car, either inside or outside, that meets safety standards. 
• Choosing a non-weatherproof charger: Ensure your charger is specifically rated for outdoor use.  Without a high weatherproof rating, you could end up needing to replace it after the next storm—right when you need it most.  
• DIY installation: Installing an EV charger requires professional expertise. Always hire a licensed electrician to handle the installation, especially outdoors to ensure the installation meets the highest safety standards. 
• Assuming all chargers are safety certified: A home EV charger connects your two biggest assets – your home and your EV – so it’s crucial to ensure it has the right  safety certifications such as being UL-listed. Many chargers on the market lack proper certification which can pose safety risks and liability issues.   
• Not paying attention to aesthetics: An outdoor charger will become part of your overall house design, so ensure the design is subtle enough to blend in. You may even have community or homeowner association (HOA) covenant rules that you need to follow. 

So, can you install your home EV charger outside? 

In short, yes! Installing the right EV charger outside is safe, practical, and can be more convenient than an indoor setup. Even if you have a garage, you might still prefer the flexibility and ease of an outdoor EV charging station. With weatherproof options like the FLO Home charger, outdoor installation gives you the freedom to charge your EV wherever it makes the most sense for your home and lifestyle. 

So, whether you’re installing your charger on the side of your house or using a FLO pedestal for a more distant parking spot, outdoor EV charging is a great option to consider. Just make sure to choose the right charger, ensure professional installation, and enjoy the convenience and reliability of charging your EV from the comfort of your driveway. 

As more people switch to electric vehicles (EVs), the question of how to charge them efficiently becomes more important. EV chargers, specifically home chargers, play a vital role in keeping your car ready to hit the road whenever you are. But with so many options available, how do you know which charger is right for you? Most homeowners opt for Level 2 chargers that offer 40-50-amps, providing a solid balance between charging speed and cost. However, for those with high-performance EVs that can handle it, an 80-amp (80 A) charger offers significantly faster charging times. Today, we’re diving into the world of 80-amp home EV chargers to help you decide if this powerful option is the right fit for your vehicle and lifestyle. 

What is an 80-amp charger? 

An 80-amp charger is the most powerful home EV charging option available. In fact, it’s fairly new for this type of power to be at home as this has previously been reserved for commercial use. But, as EV battery sizes and power capabilities have grown, there is a growing demand for higher power home chargers to help charge these bigger battery vehicles faster. An 80-amp falls under the category of Level 2 chargers, which offer significantly faster charging times than Level 1 chargers that plug into a standard electrical outlet. For comparison, based on top-selling EV models, Level 1 chargers provide about 1.3 to 2.4 kW output (3-5 miles of range per hour), while most Level 2 chargers range from 30-50 amps with a 7-12 kW output (up to 40 miles of range per hour*). 

*Based on top-selling EVs of 2024 as of Oct 15, 2024. 

An 80-amp home charger goes a step further, providing a 19.2 kW output, offering the maximum charging capacity for vehicles that can handle it.  

Benefits of 80-amp chargers for the right cars  

Let’s look at a hypothetical high-mileage EV driver named Travis who just bought a new Chevy Silverado EV. He relies on his vehicle for daily commutes and weekend trips. What will he gain by going with an 80-amp charger over a 50-amp charger?   

1. Significantly reduced charging times: Travis drives a truck that accepts up to 19.2 kW, so he will experience a noticeable reduction in charging time. For example, with a 50-amp charger, it might take around 10.5 hours to go from 20-80%, whereas it would only take about 6.5 hours with an 80 amp charger. That’s well over 33% faster! The time savings may be critical to Travis who depends on his EV every day and might need to charge up quickly to run errands or ensure the kids get picked up in the evening. 
2. Convenience and efficiency: The larger the battery, the more advantageous the 80-amp charger becomes. Travis not only racks up a lot of miles, but he’s often towing a trailer and powering up tools from his truck on the job site. The 80-amp charger helps ensure that his truck is ready when he needs it. For those who drive long distances regularly with one of these high-performance vehicles, the ability to charge the truck in just a few hours instead of overnight can be a game-changer. 
3. Future proofing: Not all EVs on the market can accept 19.2 kW, so Travis is already ahead of the curve with his high-performance vehicle. With EVs rapidly evolving, there will be newer models featuring larger batteries and faster charging capabilities in the upcoming years. Investing in an 80-amp charger now means he’ll be ready for future EV models as battery technology continues to advance. This charger helps ensure there isn’t a need to upgrade again in a few years, even if the next vehicle has a bigger battery or faster charging needs. 

Vehicle compatibility: not all EVs can take the power! 

It’s important to note that while bigger usually sounds better and 80 amps might sound like the best option, not all EVs can handle this much power. At the time of writing, many current electric vehicles have maximum onboard charging speeds of up to 12 kW and can’t fully utilize 19.2 kW, which is what an 80-amp charger offers. 

For instance, popular vehicles like the Nissan Leaf, Tesla Model 3 and the VW ID.4 max out well below 80 amps, so upgrading to a more powerful charger won’t speed up your charging times. On the other hand, certain models of the Audi SQ8 e-tron, Cadillac Escalade IQ, Cadillac Lyriq, Cadillac Optiq, Chevrolet Silverado, Ford F-150 Lightning, GMC Hummer, GMC Sierra, Lucid Air, Porsche Taycan can take advantage of the full power**.  

As you can see above, it makes sense to right size your charger to your vehicle. If you own or are considering one of the high-performance EVs, an 80-amp charger could be a perfect match. 

**This list is not exhaustive. Please confirm directly with the vehicle manufacturer. Compiled as of  Oct 15, 2024 based on manufacturer specifications and EVdatabase.org   

Installation considerations 

Before you jump in and purchase an 80-amp charger, you’ll need to consider whether your home’s electrical system can handle the extra load. An 80-amp charger requires a 100-amp circuit, and many homes may not be equipped for this. If your electrical panel doesn’t have enough room, you may need to upgrade your panel, install a subpanel or even upgrade your electrical service altogether, which can add to the installation cost. On the other hand, if you are already doing upgrades for an EV charger, it may make sense to shoot for 80-amps for future-proofing purposes. 

Additionally, the higher power draw of an 80-amp charger might mean higher installation costs due to larger wire gauges needed. Make sure to get a quote from a licensed electrician to understand the total cost of upgrading to an 80-amp charger. 

Conclusion 

So, should you invest in an 80-amp home EV charger? If you own or plan to purchase a high-performance EV that can take full advantage of the 80-amp (19.2 kW) power output, it’s a fantastic option that will save you charging time and offer futureproofing as EV technology continues to evolve. However, if your EV can’t handle the higher power output, or your home’s electrical system isn’t equipped to support it, a lower-amp charger may be a better fit for your needs. 

FLO Home EV chargers offer a range of home chargers to meet the needs of all EV drivers, including our high-performance 80-amp option.  

Ready to upgrade your charging experience? Explore our products and find the right charger for your EV today! 

Fast charging revolution:
How hotels are changing to seize this opportunity 

In recent years, the hotel industry has had to find new strategies to regain lost revenues.¹ Despite the challenges brought by the pandemic, climate change and economic instability that have limited business travel and undermined loyalty to traditional hotel brands, an opportunity has emerged in the hotel industry, available to nearly all establishments. The increasing popularity of electric vehicles (EVs) and electric car rentals has given rise to a new segment of high- and middle-income consumers, whose hotel preferences are influenced by the convenient availability of EV chargers.¹  

More and more, hoteliers are realizing the value of on-site EV charging stations as they aim to reduce the environmental footprint of their industry. In Québec, 42%¹ of the hotel industry has already embraced the installation of such infrastructure. Charging services are now offered in over a third¹ of the tourism industry in “la belle province.” Whether for a family getaway or corporate seminars, hotels with EV charging stations have an edge when it comes to improving customer loyalty, attracting new guests and even generating new sources of revenue.  

Expanding the customer base to maximize return on investment  

Exploring new markets beyond the existing customer base is a promising strategy for maximizing the use of fast charging stations. As Joanna Lortie, Vice-President of Hôtel Universel de Rivière-du-Loup, Québec, explains, “Fast charging stations provide great flexibility by cutting down a vehicle charging time to minutes instead of hours. With the installation of eight Smart DC fast charging stations, we can provide a valuable convenience for our regular customers, but also for the local community and travellers passing through.” Through this initiative, the hotel has positioned itself as a significant player in the field of EV charging, bringing in new customers and increasing traffic to potentially make the operation of the fast charging stations profitable more quickly.

The residential charging solution initially chosen by Hôtel Universel proved ill suited to its needs. Due to the limited charging capacity of these residential charging stations, only one vehicle could be charged at a time, which took all night, causing inconvenience for guests checking in and wanting to do some sightseeing or attend a business meeting. With this setup, these customers had to wait until the next morning to retrieve their fully charged vehicle. Guests were delayed and frustrated due to this limitation, which made it difficult for the hotel to meet its customers’ needs. With a residential charging station, one charger is needed for each customer in transit, who has to wait overnight for a fully charged vehicle. 

The problem was solved by replacing residential charging stations with FLO fast charging stations, which can charge most EVs in an hour. Now, not only does Hôtel Universel serve its customers seamlessly, but it can also accommodate additional paying guests arriving from the highway for a fast charge.

The story behind Hilton’s decision to install charging stations in its hotels  

Meanwhile, major brands in the hotel industry are increasingly turning to EV charging to enhance customer loyalty and stay competitive against online platforms such as Airbnb ² (while also keeping up with the latest hotel trends). The Hilton chain, for instance, recently made a substantial investment in installing 20,000 ³ charging stations in its hotels. With at least six charging stations available per hotel, the brand has made 2,000 ³ hotels more attractive to EV drivers.  

Implementing this approach could lead to a significant return on investment. Electric vehicle owners in Québec typically earn more than $70,000 annually ⁴, making them a highly sought-after customer segment. What’s more, this upgrade establishes the hotel chain as a top choice for businesses seeking eco-friendly options for event or conference bookings.  

A new customer experience:
Hotels now offer fast charging through valet service  

Even downtown hotels—often faced with challenges such as limited number of parking spaces or complex underground parking structures requiring valet service—can gain from fast charging as an added value. By adding a few fast charging stations to their existing valet services, these hotels can provide their guests with the convenience of charging their vehicles in less than an hour, depending on traffic and the type of vehicle. 

Offering fast charging as a valet service also makes it easier to manage access and use of the charging stations. Your valets can monitor and coordinate the use of charging spaces, ensuring that they are always available to EV drivers when needed. Whether included in the basic amenities or available as a paid VIP service, it’s an excellent way for hotels to gain a clear competitive edge.